Policies

Policies

Cancellation/Missed Appointment Policy
As a courtesy to our guests and therapists we require a 24 hour notice when cancelling or changing apppintments. Appointments are made and held using a credit card number. If an appointment is missed or cancelled within 24 hours the credit card used to hold the appointment will be charged for the full amount. Prepaid appointments are non-refundable.

Scheduled Appointments
If you are a new client, please arrive 5 minutes prior to your scheduled appointment to fill out the appropriate forms for the services you are receiving.

Late Arrivals
If you arrive late for an appointment you will receive the service you are booked, for the remaining time allotted. You will still be responsible for paying for the full amount of the service.

Directions
We are located in downtown Clearwater at 700 Court Street Clearwater, Fl 33756

Retail
All retail purchases are final. No refunds. Store credit can be given for unopened/unused products that is returned within 30 days of purchase.

Pets
Dogs and other pets are not permitted in the building due to health codes, unless you have the service animal certification. Please have it available upon request.

Gift Certificates
Gift Certificates are available for most of our services and packages, as well as in any dollar amount. You can purchase a Gift Certificate in person or on our website. Gift Certificates are non-refundable and non-transferable. If there is a price increase for the service, the client is responsible for the remaining balance.

Prices are subject to change without notice.

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Welcome to Reina

Step into a true oasis of digital beauty we devised for your new beauty center, resort or spa website.

Monday 09:30am - 06:00pm
Tuesday 09:30am - 06:00pm
Wednesday 09:30am - 08:00pm
Thursday 09:30am - 08:00pm
Friday 09:30am - 08:00pm
Saturday 08:30am - 04:00pm
Sunday 10:00am - 03:00pm